Please make sure that you are connected to the internet before you start Streamstart SW or any OEM version.
Make sure that OS time and date are correctly set for your time zone.
If connected over the Proxy server
the communication with the license server uses port 80
the problem can be caused if they use a proxy server, which should be set to send all the requests from *streamstar.com directly without any cashing,...
Make sure that Port 80 is open and all communication is allowed.
There might be a need to turn off the firewall or antivirus software.
The second solution is to connect the PC for the start of the application to the public internet with no restrictions for port 80 (mobile 4G connection).